Renters are able to request that a parcel be forwarded to another address. The renter must request what forwarding service they would like to use to have that parcel sent off, and this is where you enter those forwarding options into the platform.
Click Admin from the top menu
Click Features from the sidebar menu
Click Forwarding from the sub menu
Enter the forwarding services you wish to offer
Most operators enter at least a half dozen offerings, including a "Least expensive option" offering.