Mail Center Knowledge Base
Getting Started

Customizing Action Requests

The actions a Renter can request to be taken on a piece of mail, referred to as action requests, can be customized to suit your business. This guide outlines how to turn these actions on/off. See how-to guides relating to Service Plans for details on setting up allowances and fees for action requests.

Step-By-Step Guide

1
Click Admin from the top menu
2
Click Features from the side menu
3
Click Action Requests from the sub menu
4
Select the on/off slider buttons next to each service
5
Click Update
It is possible to customize the services offered on a per-mailbox basis. Select the icon at the bottom of the page to do so, and note that under this setting, all mailboxes will start off with all actions turned off.