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Service Plan Allowances

The allowance of action requests for each Service Plan can be customized to suit your business.

Navigating to Service Plan Allowances

1
Click Customers from the top menu
2
Click Service Plans from the side menu
3
Select the Service Plan you wish to edit
4
Click Allowances from the sub menu

Terminology Explained

  • Service:
    • Not Offered: The service is not offered under the selected Service Plan
    • Restricted: The service is offered, based on the allowance set forth
    • Unlimited: The service is offered on an unlimited basis
  • Allowance: For restricted services, how many times that service may be used in a month before the renter incurs additional charges.
  • Extra Count: For each count, or fraction thereof, the renter goes beyond their allowance, they will be charged the Extra Fee
  • Extra Fee: The additional fee to be charged for exceeding an allowance.