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Service Plan Allowances

The allowance of action requests for each Service Plan can be customized to suit your business.

Navigating to Service Plan Allowances

Click Customers from the top menu
Click Service Plans from the side menu
Select the Service Plan you wish to edit
Click Allowances from the sub menu

Terminology Explained

  • Service:
    • Not Offered: The service is not offered under the selected Service Plan
    • Restricted: The service is offered, based on the allowance set forth
    • Unlimited: The service is offered on an unlimited basis
  • Allowance: For restricted services, how many times that service may be used in a month before the renter incurs additional charges.
  • Extra Count: For each count, or fraction thereof, the renter goes beyond their allowance, they will be charged the Extra Fee
  • Extra Fee: The additional fee to be charged for exceeding an allowance.