Mail Center Knowledge Base
Getting Started

Setting up Storage Fees

Physical Mail Storage starts when you assign mail to a Renter's Mailbox. You have full control over the days of free physical mail storage, as well as storage fees when it exceeds that time period.

As with any changes to the pricing and plan structure, it is good practice to communicate with Renters first prior to making any changes.

Step by Step Instructions

Go to your Dashboard and select Customers on the top menu
Select Service Plans on the left sub menu
Select the plan you wish to modify
Select Allowances on the top sub menu
Scroll down and find the Mail Storage menu and modify the Days of Free Storage and Additional Cost fields accordingly
The Additional Cost field applies to each mail item per selected time interval(day, week, month) in excess of free storage