Mail Center Knowledge Base
Adding a Fee to an Action Request
Charge Renter's credit card
Disable Non-Payment Lockout Entirely
Handling Payment for Forward Requests
Manually Remove/Apply Non-Payment Lockout
Post Transaction to a Renter’s Account
Removing Credit Card Lock-out
What to do with Non-Payment Lockout
Handling a Failed Credit Card
How Renter Invoicing Works
Renter pro-rated Invoicing
Updating a Renter's Credit Card
ACH for Revenue Disbursement
Adding a Credit Card
ATMB Merchant Services
Can Anytime handle Renter Invoicing for me?
Can I charge renters for picking up their mail?
Charging Cards Upfront
Do I get a refund if my renter does not pay their bill?
Do I have to pay $5/$3 fee monthly per recipient, or just $5/$3 per mailbox since they are sharing the same mailbox?
Do renters receive payment receipts?
Do you reach out to renters when their card is declined?
How Anytime Mailbox Charges You
How do I issue refunds to my renters?
How does billing work
How much should I charge for check depositing? How does it work?
How Payment Works
How to Add a Stripe Account
How will I know if my renter paid for scanning, shredding, or forwarding?
How You Get Revenue from your Renters
I closed a renter’s mailbox. Why were they still charged?
Renter disputes from Stripe
The renter wants to pay for 2 years in advance — do you have a term for that?
Viewing Your Anytime Mailbox Invoice
Viewing your Non-Payment Lockout Renters
When will I get paid?
Where can I see renter payments if I do my own billing?
Why am I still charged for renters who did not pay me?
Issuing Refund on Stripe
Connecting to a Merchant Account Gateway
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