Mail Center Knowledge Base
Am I required to upload application documents submitted to me? Where can I upload them?
Does Anytime Mailbox screen all documents or do I have to screen them all?
How do I approve or reject a renter application?
How do I assign a mailbox?
How do I assign a new plan?
How does the application process work?
I uploaded all the files to the customer’s profile but it still shows pending verification.
If a Renter has the red triangle stating “Incomplete Renter Verification,” does Anytime Mailbox proactively contact the renter to complete their application?
If I upload files to a renter’s profile, will Anytime Mailbox get a notification?
What requirements should an applicant meet to be approved?
When I add an additional recipient, do all recipients share the allowances together? Or does each person get a separate allowance?
Where can I send a new renter’s application documents if I want Anytime Mailbox to take a closer look at the renter’s documents?
Why am I seeing Pending Assignments on my mailbox list?
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